Job Board

See all job listings

Program Director

Project Hospitality


The Program Director supervises a team of Care Coordinators and Patient Navigators. On an as-needed basis, the Program Director is also expected to perform the duties of Care Coordinators including, but not limited to coordination of services for an assigned caseload of enrollees. As this is an evolving program, additional responsibilities will be added.


Provide clinical and case-specific supervision to the care management team to ensure coordination of services with HIV, medical, mental health, housing, and social service providers.

Perform activities to oversee quality assurance and supervises documentation standards.

Provide staff training and supervision on mental health issues.

Monitor adherence to and retention in care.

Supervises the quality of enrollee-coordinator contacts: Supervises phone contacts, Observes home visits and face to face meetings, directly involved in coordination of care to higher risk cases.

Assessment of client service needs and preliminary diagnostic determination, and the establishment of priorities based on treatment plan.

Case conferencing with mental health providers to determine goals/objectives, activities and who will perform needed tasks related to mental health issues for client and family.

Increase the client’s health literacy around the purpose of mental health and substance use treatment, also the use of psychotropic medications.

Identify and provide referrals to mental health and substance abuse services.

Identify barriers that impede a client’s engagement in treatment and assist the team to develop service plans to reduce/eliminate barriers.

Work with clients and their families who are experiencing domestic violence threats or have history of domestic violence.


Masters Degree in Social Work or related field required, LMSW preferred.

One year experience with Care Management is preferred and two years post graduate experience working with individuals who have a history of substance use, mental illness, chronic homelessness, and/or HIV/AIDS.

Familiarity with psychotropic medications, expected outcomes and adverse side effects to report to the primary care physician or psychiatrist.

Must have exceptional computer skills (Microsoft word and excel).

Must have exceptional communication skills both orally and in writing regarding complex and sensitive issues and regulations.


Please email resume with your anticipated salary to

Posted on 01/14/19; CVMHA ID #12603