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Training & Implementation Specialist

The Coalition for Behavioral Health, Inc.


Summary: The Center for Rehabilitation and Recovery is a program of The Coalition for Behavioral Health that focuses on promoting quality recovery-oriented services. The Center provides training, consultation, resources, tools, and information to professionals in behavioral health agencies in the New York City metropolitan area. The Training & Implementation Specialist serves as a member of the Center’s team, providing technical assistance and consultation, training, and clinical support to NYC Home & Community Based Service (HCBS) providers, PROS programs, Clubhouses, Psychosocial Clubs, and other recovery-oriented mental health programs on issues specifically related to workforce inclusion for people with psychiatric disabilities and other topics, including: Medicaid managed care & healthcare reform; person-centered & recovery oriented practices; utilizing data and managing to outcomes; clinical and administrative program practice with Health Homes and Managed Care Organizations (MCOs).

Job duties and responsibilities include but are not limited to:
•Generate tools and promote resources for NYC HCBS providers, PROS and other rehabilitation provider communities.
•Assist in regular reporting to funders including the NYS OMH and NYC DOHMH as needed.
•Provide and monitor consultation and technical assistance by engaging providers in a collaborative process of assessment, planning, implementation, and evaluation of program operations to improve practice, and better comply with City and State regulations, MCO, and health home requirements.
•Establish curriculum and deliver trainings independently or with Center staff on a wide array of topics for New York City providers, including: best practices in specific HCBS options; program operations; data collection and outcome management; appropriate referrals; person-centered recovery planning; introduction to recovery oriented care; and trauma-informed care.
•Cultivate relationships with government representatives, providers, advocates, researchers and other key institutions to support program development and system reform efforts. Help providers communicate sensitive issues to government agencies (such as DOHMH, DOH, OMH, OASAS).
•Develop presentations, representing and promoting the Center at city, state, and national meetings, conferences, and other forums.
•Participate in Center and Coalition-wide staff meetings.
•Utilize Learning Management System (LMS) to organize trainings and deliver training content.
•Utilize the LMS’s webinar feature, Collaborate, for meetings and special events


•Strong knowledge of federal, state and local policy and programs for people with psychiatric disabilities.
•Strong knowledge of psychosocial rehabilitation and recovery-oriented practice.
•Knowledgeable about the mental health system of care in NY and with HCBS, PROS and other rehabilitation services; including direct experience and knowledge of OMH and DOHMH regulations and compliance for HCBS and PROS.
•Familiarity with other systems of care and social service areas including: substance use; child welfare, criminal justice, and family court.
•Effective communication skills: verbal, written and interpersonal.
•Excellent presentation, training and coaching skills.
•Ability to multi-task and be accommodating to changing priorities, high attention to detail.
•Effective use of software and web-based applications – Word, Excel, Access, Outlook, PowerPoint, and Learning Management Systems (LMS) preferred.
•Ability to navigate and meet the needs of multiple stakeholders.
•Flexibility and willingness to learn new knowledge and skills.
•Organization, creativity, and resourcefulness, with a drive for quality.
•Sophisticated approach to problem solving, communications, and outcomes.
•Comfortable working in a small team.

Education and Experience
•Lived experience of mental health recovery is preferred.
•Master’s degree in behavioral health related field, including: social work; mental health clinician; occupational therapy; public health; family therapy; or related field with both clinical and programs knowledge.
•Experience working in a NYC DOHMH funded program, NYS OMH-licensed program, rehabilitation program, Managed Care company, health home, or government oversight office.
•Prior experience facilitating workshops and providing technical assistance or consultation services to behavioral health professionals.


Please submit a resume, cover letter and writing sample to Amanda Saake, with Training and Implementation Specialist in the subject line. No calls please.

The Coalition for Behavioral Health is an Equal Opportunity Employer and offers equal opportunities for employment for all qualified applicants consistent with federal, state and local laws.

Posted on 03/21/19; CVMHA ID #12700