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Senior Case Manager, Independence House



Reports to: Program Director, Independence House

Function: Provides case coordination and delivers community rehabilitation services.

Location: Manhattan

 Conducts home visits on a regular basis for assigned case load.
 Obtains psychosocial histories and conducts functional skills assessments.
 Establishes and maintains liaison with primary provider of psychiatric care.
 Assures access to psychiatric, substance abuse and medical services, and entitlement benefits.
 Monitors client medication, including adherence and side-effects.
 Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client
needs, strengths, and goals and in consultation with the treatment team and others of the client’s
 Delivers community rehabilitation services according to individual need, including:
Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development,
Daily Living Skills Training, Health Services, Medication Management Training, Parenting
Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse
Services, and Symptom Management.
 Documents client response to service, progress and regressions, and regularly updates the
Service/Support Plan.
 Trains clients in safety procedures and conducts fire drills and self-preservation tests.
 Prepares residents for transition to independent living and makes necessary referrals.
 Facilitates crisis intervention in the event of an emergency.
 Staffs Emergency Pager on a rotating basis.
 Maintains client charts and submits necessary notes and reports, including incident reports, in
compliance with agency procedures.
 Oversees maintenance of apartments, inventories furniture, and alerts program director of
maintenance problems.
 Attends in-service training as requested by supervisory personnel.
 Provides coverage as needed for other staff on the program team.
 Serves as “Qualified Mental Health Staff Person”.
 Ensures delivery of program services according to agency policies and procedures.
 Ensures compliance with applicable NYS OMH and NYC DMH regulations.
 Acts as supervisor on duty in the absence of the director.
 Supervisory, program management, quality assurance, and other duties as assigned.


M.A. in psychology or a human services related field or a B.A. in psychology or a human services related field and significant experience in the field. Ability to lead and mentor others


$48,925.00 plus generous benefits.


Email a resume, cover letter and contact information for 3 professional references to:
Sharon Royer
Director, Human Resources and Information Management

Posted on 03/20/19; CVMHA ID #12709