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MOC Housing Navigator

Center for Urban Community


The Center for Urban Community Services (CUCS), a national leader in the development of effective housing and service initiatives for homeless people, invites applications for a Housing Navigator to work in its Manhattan Outreach Consortium (MOC). MOC is an innovative street outreach and housing placement program for people who are homeless and living on the streets of Manhattan. It is led by CUCS and includes Breaking Ground and Goddard Riverside as partner subcontractors. Since 2007 MOC has placed over 3600 individuals from the streets into housing.

The Housing Navigator will be based in New York City Health and Hospitals (H+H) Bellevue Hospital Center within the Primary Care Safety Net Clinic for people with complicated medical problems and housing related service needs. This person will help clinic patients access transitional and permanent housing and maintain their connections to care, including by connecting them to the MOC’s services. While the Housing Navigator will be an employee of CUCS and a member of the MOC staff, they will work with the interdisciplinary team of the Primary Care Safety Net Clinic, which includes physicians, nurses, care coordinators, and a social worker. The position will be supervised by the MOC Deputy Director, a Licensed Clinical Social Worker. There is potential for the Housing Navigator to also assist patients with housing needs on the inpatient psychiatric and medical units of Bellevue Hospital, if their schedule permits.

Currently this position is funded for one year by H+H. It is expected that the funding will be renewed, but if it is not, the Housing Navigator will be offered their choice of open positions, for which they are qualified, at other CUCS programs.

Assessment of the housing needs of individuals experiencing homelessness
Development of housing placement plans
Coordination of care with the Primary Care Safety Net Clinic team
Consultation with other hospital units around the housing needs of their patients
Referrals and warm hand offs of patients to the MOC, other outreach providers, shelters, safe havens, and permanent housing
Completion of HRA2010E permanent housing applications as appropriate
Data collection regarding services provided and client outcomes achieved
Reporting services and outcomes to H+H
Attendance at H+H and CUCS trainings


Job Requirements

Minimum of 3 years experience with housing services offered through the New York City Department of Homeless Services, including shelters, drop-in centers, and safe havens
Knowledge of the process to obtain permanent supportive housing
Interest and/or experience working with people who are homeless
Comfort working with clients with medical, psychiatric, and substance use disorders using a person-centered and recovery-oriented approach
Ability to communicate effectively with city agencies and community-based service providers
Comfort working independently and as part of a team
Strong organizational, writing, and interpersonal skills
Computer literacy
Bilingual English/Spanish preferred



Posted on 04/04/19; CVMHA ID #12727