Personalized Recovery Oriented Services (PROS) is a program designed by the New York State Office of Mental Health to provide a comprehensive recovery oriented program for individuals with severe and persistent mental illness. The goal of the program is to integrate treatment, support, and rehabilitation in a manner that facilitates the individual's recovery.

Goals for individuals in the program are to:

  • Improve functioning,
  • Reduce inpatient utilization
  • Reduce emergency services
  • Reduce contact with the criminal justice system
  • Increase employment
  • Attain higher levels of education
  • Secure preferred housing
  • Mainstream into the community as much as possible and appropriately

OMH has begun to issue PROS licenses in New York City.

PROS Regulations

The PROS regulations (Part 512) are no longer available on the OMH website. However, OMH provided an unofficial version of the complete Part 512 regulations which incorporate the most recent amendment that was published in the State Register on January 27, 2010. To access either the complete Part 512 regulations or just the amendment, click on the appropriate link below:

Unofficial version – Part 512 Personalized Recovery Oriented Services (PROS) regulations

Unofficial version - Amendment to Part 512 PROS regulations published in state register 1/27/2010

OMH PROS Regulations on the Department of State Website

PROS Guidance

The New York State Office of Mental Health has provided the following guidance to support programs in implementing PROS.

OMH PROS Clarification

OMH provided Guidance on the recommended FIT Modules for PROS practitioners who are providing Integrated Dual Disorder Treatment (IDDT).  

FIT OMH PROS Recommendation Draft for Guidance

PROS Fiscal Tool

The New York State Office of Mental Health developed a PROS County Planning Model Tool to help providers analyze the feasibility of starting a PROS program. To assist providers in using the tool, the Coalition’s Center for Rehabilitation and Recovery created an easy-to-follow instruction sheet.

PROS Handbook

The PROS Handbook has been developed to provide guidance for:

  • understanding the intent of the PROS initiative;
  • converting existing mental health program model to a PROS model;
  • obtaining PROS certification; and
  • operating a PROS program that meets regulatory standards and improves the quality of services.

Please note: Various sections of the PROS Handbook are currently being modified.  Links to the updates will be found on the Handbook page within the PROS section of the OMH website.

For more information go to: PROS Provider Handbook

PAR Application

The application for Prior Approval Review or PAR for PROS is available on line. This application is in draft form, intended for use by programs converting to PROS in the initial counties, and is not necessarily the same application that will be issued for NYC programs.

PROS Overview (continued)

The following current programs can potentially convert to PROS: Affirmative Business, Assisted Competitive Employment, Client Worker, Enclave in Industry, Clubhouses, Ongoing Integrated Supported Employment, Psychosocial clubs, Transitional Employment, Supported Education, On-site rehabilitation programs and Intensive Psychiatric Rehabilitation Treatment programs. Continuing Day Treatment (CDT) programs will have the option to convert.

The array of proposed rehabilitation, treatment and support services include: CRS (Community Rehabilitation and Support) - services designed to engage and assist individuals in managing their illness and restoring those skills and supports necessary for living successfully in the community; IR (Intensive Rehabilitation) - a customized package of rehabilitation and support services designed to assist an individual in attaining specific goals (eg. employment, education, housing), and services used to provide targeted interventions to reduce the risk of hospitalization or involvement in the criminal justice system; and ORS (Ongoing Rehabilitation and Support) - supports to assist individuals in managing their symptoms in the competitive workplace.

PROS with Clinical Treatment services are designed to help stabilize, ameliorate, and control disabling symptoms. Clinical Treatment does not include the entire range of services currently provided in OMH-licensed clinics, but provides a recovery focused, disability management approach with medication management, health assessment, clinical counseling and therapy, and treatment for co-occurring disorders, all integrated with PROS rehabilitative service to provide comprehensive care.

There are three, potential licensing options: a comprehensive PROS license containing all the components of CRS, IR and ORS along with Clinical Treatment; a comprehensive license with all components (CRS, IR, ORS) without the Clinical Treatment enhancement: and a Limited License that will provide only ORS and IR.

For more information, please go to the NYS Office of Mental Health's official PROS webpage.